AI POWERED

AUTO ATTENDANT

& CLOUD-BASED PHONE SYSTEM



Sends Automatic "Text Back" Message Replies



Unlimited Inbound & Outbound Calling



Up to Five Users/Extensions

Missed Call Deflection System



Business Text Messaging



Email/SMS Voicemail Transcripts



Professional Sounding & Customizable Auto Attendant Voice



Flat Rate No BS Pricing

GhostPhone

DITCH THE LANDLINE

Complete Cloud-Based Business Phone Solution

The GhostPhone system comes with an AI-Powered Auto-attendant, with secure and encrypted technology built on a Best in Class platform that works on all devices, and on all browsers. Our transparent all-inclusive flat-rate pricing has no BS hidden fees and obscure line item charges loaded in your bill. Our platform is guaranteed to aggravate your current phone carrier, it’s just that good.



Featuring

CALL TEXTBACK

GhostPhones “TextBack on Demand” feature automatically sends a text message to your callers phones with a link to your online store, appointment form or website. Ideal for missed calls when you are busy or for after hours business calls. Send callers your Textback links to keep the conversation going online.

Includes unlimited SMS messaging.

GhostPhone

FEATURES + BENEFITS



Professional Sounding Auto ATTENDANT MESSAGES

Use our professional-sounding auto-responder voices or upload your own. Give your business an immediate professional, best in class voice, regardless if you’re a solo entrepreneur, start up or an established business.



Works WITH your existing PHONE number - OR GET A NEW ONE

Activating your GhostPhone or Business line takes seconds and works seamlessly with your existing landline. If you don’t have a business phone nunber we can give you one.



Automatically Blocks Robocall SPAM

Robocalls are automatically blocked as the call deflection system acts as a virtual call screening gatekeeper. For example, robocall systems cant understand “Press 1 for the host, press 2 for private parties” and automatically disconnect the call.



Email with Voice TRanscript by email OR SMS

This add on allows voicemail transcriptions and audio files to be automatically delivered via email and/or SMS messaging. The system also provides for unlimited storage. No more hearing “your voicemail is full and cannot receive incoming messages.”



NO LANDLINE HARDWARE

With our system there is no new and complicated hardware equipment required. No bulky and expensive phone system to install. GhostPhone is 100% cloud-based and works through all phones and all devices.



ACCESS TO OUR SUITE OF AI POWERED MKTG & COMMUNICATION ADD-ONS

Add extra phone lines. Textbacks. Voicemail with email transcriptions. VoicePic marketing, QR Code designs. Curbside Pickup AI. Gamified SMS. Conversational AI + more

Easy Activation

ADD ONS



Business +

GhostPhone +

BUSINESS TEXT MESSAGING

Add a GhostPhone *Business Line with SMS that lets you meet, chat, send automatic textback messages and place business calls, all using a single application.

Includes unlimited SMS messaging + unlimited local calls. No contract. Cancel anytime. Works from all devices including iOS, Android phones, Tablets, Desktop and Laptop computers.

*A Ghostphone phone number is required to integrate the TextBack, and VoicePic features. Business Text Messaging can be a standalone subscription.

$29/mo

+$10/mo each addtional user



GhostPhone +1

SECOND LINE

Add another line to your GhostPhone. Includes unlimited SMS messaging + unlimited local calls. No contract. Cancel anytime. Works from all devices including iOS, Android phones, Tablets, Desktop and Laptop computers. Immediate activation.

$29/mo

each additional user



Featured Add-On

GhostPhone +

CURBSIDE SMS

Add another GhostPhone Line for Curbside SMS and lets your staff text and call curbside customers from any device.

Includes pre configured 4K quality QR Code for printing, unlimited SMS messaging + unlimted local calls. No cantract. Cancel anytime.

A Ghostphone number is required to integrate Curbside SMS.

$29/mo

New GhostPhone Users

30 DAY FREE TRIAL

Expires March 31, 2022

$59

/mo

Save $20 /mo. 30 Day free trial then *$59/mo if billed annually $79 if billed monthly.

PRICING

Get two months FREE when you select Annual

PREMIUM

*$79/mo if billed annually $99 if billed monthly

$79/mo

√ Missed Call Text Back (5)
√ Hours and Location with SMS directions sent to caller
√ Inbound lines (5) with dedicated phone number
√ Extensions (5)
√ Voicemail messages with transcription by email
√ Reservation/Appointment Form
√ Lead Capture/List Builder

FEATURED

*$59/mo if billed annually $79 if billed monthly

$59/mo

√ Missed Call Text Back (1)
√ Hours and Location with SMS directions sent to caller
√ Inbound line with dedicated phone number
√ Extension (1)
√ Voicemail messages with transcription by email
√ Reservation/Appointment Form
√ Lead Capture/List Builder

PREMIUM + BUSINESS SMS

*$79/mo if billed annually $99 if billed monthly

$99/mo

√ Missed Call Text Back (5)
√ Hours and Location with SMS directions sent to caller
√ Inbound lines (5) with dedicated phone number
√ Extensions (5)
√ Voicemail messages with transcription by email
√ Reservation/Appointment Form
√ Lead Capture/List Builder
√ SMS Business Line

FAQs

What is the call Text Back feature?

Never miss a sale or a customer opportunity to a missed call again with Megaphones Call Text Back feature. When a customer calls and you have your contact center enabled, an SMS text message is sent to the caller’s phone (if they are calling on mobile) with a link to your online store, appointment or contact form or website.

Can I keep my phone number?

Yes. You just use call forwarding to forward your number (usually by just dialing*73 from your landline) to the Megaphone number you get at sign up. *72 turns off the call forwarding.

Do I need a new phone system or other hardware?

No. The Contact Center is 100% cloud based. Keep your existing phones and devices. However, if you are adding a large number of agents and handling inbound and outbound calls through your contact center we do recommend you look at one of our preloaded Chromebook + Bluetooth hedseat packages. httpss://callmegaphone.com/store

What is an AI Contact Center?

Megaphone AI’s contact center is an easy to use, cloud-based solution that scales to support any size business. Powered and secured by the same technology that drives Amazon Web Services, Megaphone AI helps companies to provide superior, cost-effective customer service across voice, chat, SMS, email and web at a fraction of the cost of a conventional contact center.

How do I forward my existing phone?

You use call forwarding to forward your number (usually by just dialing*73 from your landline) to the ghost number you get at sign up. *72 turns off the call forwarding.

Does the Contact Center block spam calls?

Who is the Telcom carrier?

All telco services are provided through Amazon Web Services.

What is Voice Responsive FAQs?

60% of calls to businesses are commonly repeated questions such as “What are your hours?’ “Can I order online?” and “Where do I park?” There are auto answered by our Interactive Voice Responsive (IVR) voicebot that is programmed to understand and respond to common spoken questions.

How many extensions can I get?

If you have the basic package you can get up to five extensions. If you need more extensions you will need to get another package

Can I get voicemail?

Yes. The Email Voicemail solution allows customers to leave voicemails for an agent based on the agent’s extension number. When a customer calls a business, they are prompted for the extension number of the agent they want to reach. If the agent requested is available, the customer is connected directly to the agent. Otherwise, the customer reaches the agent’s voicemail where they can record a message of their choice.

After the customer leaves a message, an email and/or SMS notification containing and/or linking to the contents of the voicemail is sent to the agent. The contents of the notification are configurable by an administrator, which includes the capability of adding a transcription of the message and a .wav file of the recording.

What is Voicemail transcript email?

Are there any other costs other than the monthly subscription fee?

Yes. There are additional carrier charges that apply based on usage. These are 0.006c per minute for a call and 0.003c per SMS message sent.

How long does it take to set up a contact center ?

It takes up to 24 hours to get your contact center provisioned once you have completed a simple onboarding form.

How do I make changes to my Contact Center?

You can request your changes using this form here. Changes take up to 24 hours to propagate.

What is a dedicated Megaphone number?

A local phone number is assigned to your contact center. If you don’t port your existing number to AWS, this is the number that you forward your existing number to by entering *72 into your landline.

*Additional carrier charges may apply 0.006c per min. 0.003c per SMS.